Attending an Event: What to knowUpdated 2 months ago

It is RSVLTS’ honor and privilege to meet you at any events and all Comic Cons, Fan Expos and any other experiential events that we are able to attend or create.

It is always RSVLTS’ goal to make sure you are totally satisfied with every purchase, but there are some things you should be aware of before making your purchase during these special events and occasions:

• Purchases made at an event are FINAL SALE. No returns or exchanges. No exceptions.

• If this is your first purchase with RSVLTS, we always offer samples to try on to find your perfect fit; be sure to take advantage before paying as all sales are final.

• Exclusives available at an event are ONLY available at events, these exclusives will not be available for purchase at a later date via the RSVLTS website or app. 

• Event exclusives are limited to one per person.

• Before leaving the event, be sure to check your purchase for any inconsistencies or problems. If there is an issue with your purchase, our on-site staff will be the ONLY people who will be able to help. Our online support team will NOT be able to assist you with any customer service needs after the event.

• Purchases made at an event do NOT earn points towards your RSVLTS Rewards Account, nor can existing points be applied to a purchase during an event. Only online/app purchases earn rewards points.

• If you are eligible to receive a discount on your purchase with RSVLTS at an event, you are only eligible for one discount. Discounts cannot be combined or stacked.

Check out the 2025 Events & Experience Calendar

If you have any other questions, issues, or requests, please don’t hesitate to let any of our helpful staff members know! See you out there, friends!