Learn how long shipping takes and what the tracking statuses mean.

Shipping Times vary by location and shipping option you choose.&#xA0;We ship out of California. Once fulfilled, the West Coast typically experiences 3-6 business days for&#xA0;delivery, while the East Coast typically experiences 5-7 business days for&#xA0;delivery for the slowest option.Shipping times are predicated on fulfilment. Once fulfilled and shipped, that is when the timeline of the shipping option that you chose kicks in.If your tracking page says &quot;Accepted&quot; or &quot;Pre-shipment&quot; by USPS, this means it is currently en route. Sometimes the tracking information isn&apos;t perfect and misses a scan along the way but rest assured, it is en route should be there in a few days.Bad weather, holidays or other factors outside of our control may affect shipping.&#xA0;We advise contacting the carrier about delays if any issues arise.If something is listed &quot;Pre-sale&quot; you must select the check box acknowledging the estimated ship date on the item page.&#xA0;Please note that this date is just an estimate - it may ship a few days earlier or later than the estimated date.&#xA0;PerformanceWe want to be as transparent as possible with our order processing and shipping times. &#xA0;We will update this sheet as often as possible.<ul><li>98.5% order accuracy</li><li>Pick &amp; Pack Processing (Average): 1.5&#xA0;Business Days</li><li>San Diego Processing (Average): 2&#xA0;Business&#xA0;Days</li><li>Shipping (Average): 3.5&#xA0;Business Days</li></ul>

Shipping Times and Delivery Estimates

If the tracking says delivered but you can’t locate the package, here’s what to do.

<h4 id="isPasted"><a data-copy-link href="https://www.rsvlts.com/apps/help-center#hc-my-order-say-delivered-but-isnt-here-1" data-slug="#hc-my-order-say-delivered-but-isnt-here-1" data-target="#hc-my-order-say-delivered-but-isnt-here-1" data-target-id="hc-my-order-say-delivered-but-isnt-here-1" data-hc-toggle-article-listener-is-set="yes" style=" text-decoration: none;"> </a>If your tracking number says the item was delivered but you can&apos;t find it fear not. This happens from time to time. It is all going to be ok.</h4>Just simply give your local Post Office a quick call (look up the phone number <a href="https://www.usps.com/help/contact-us.htm" target="blank" style=" text-decoration: underline;">here</a>) and ask them to do an advanced search with your tracking number.They&apos;ll be able to reach out to the delivery person who dropped it off and there is also a good chance they are holding your delivery at the post office for pick up because the address was either unsecure or unable to receive deliveries from USPS.&#xA0;If the advanced search doesn&apos;t work don&apos;t freak out! It&apos;s all going to be ok.Just contact us and we can offer you further assistance.

My Order Shows Delivered but I Can't Find It

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